Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Tele-Collector

PrimeAlliance Recovery Mgt., Inc. are seeking a highly motivated and detail-oriented Collector to join our team. As a Collector, you will be responsible for ...


From PRIMEALLIANCE RECOVERY MANAGEMENT INC - National Capital Region

Published 12 days ago

Environmental Pollution Control Engineer

Ensures compliance to all applicable environmental laws and other requirements, the effective monitoring of these compliance and the measurement of its effec...


From Filinvest Group - Ilocos Norte

Published 23 days ago

Leasing Officer For Cebu

The  Real Estate Officer is responsible for providing support to the Real Estate Manager/Head in the overall business development in the RBUs by ensuring bes...


From Jollibee Group - Ilocos Norte

Published 23 days ago

Data Science Engineer

Job Description We are seeking a highly skilled and motivated Data Science Engineer to join our team. The ideal candidate should have experience in building ...


From Complete Development - Ilocos Norte

Published 23 days ago

Service Desk Agent

Service Desk Agent
Company:

Converge Ict Solutions Inc.



Job Function:

Other

Details of the offer

FOR FASTER PROCESSING, PLEASE FILL OUT THIS APPLICATION FORM: https://forms.gle/jxPugHtv5W3PVyv88Purpose:- Attend to simple concerns of Residential and SME customers received thru inbound/outbound telephone calls, SMS, email and chat in accordance with standard operating procedure.- Analyze customer issues and concerns and provide accurate solution/s.AREAS OF RESPONSIBILITY• Attend to inbound/outbound telephone calls, email and chat in accordance with standard operating procedure• Investigate, manage customer expectations to maintain customer satisfaction.• Meet and exceed personal/team KPIs • Record all data from calls according to the company's standardsEducation: Minimum Educational Qualifications for this positionPreferably with bachelor's degree or at least 2 years College graduate (IT/Computer course).Relevant Experience:Entry Level. Can perform basic Computer and Network TroubleshootingBusiness Understanding:Manage a large group of agents and ensure achievement of set targets


Source: Bossjob

Job Function:

Requirements


Knowledges:
Service Desk Agent
Company:

Converge Ict Solutions Inc.



Job Function:

Other

Built at: 2024-03-28T14:18:55.100Z