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Service Delivery Officer

Service Delivery Officer
Company:

Boldr


Details of the offer

Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
We’ve got training sessions in-store to help you level up your skillset.
With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
We also cap off every week with a bit (a lot) of competitive board games.
Understand the organizational structure, hierarchy and how our team members fit alongside our client relationships.
Coordinate the delivery of all daily, weekly, and monthly client reporting on-time, on-schedule, and with accuracy; may act as a point of contact for senior leadership and other internal stakeholders
Attend all meetings alongside the Director, Service Delivery Managers, and where appropriate, Team Captains to understand client commitments, action items, and health.
Prepare and analyze complex reports/information and formulate conclusions.
Assist in the development, coordination, and management of all critical internal and external team meetings (including scheduling, Agenda Setting, Notes, and Action Items, and Follow-up).
Other tasks critical to the success of or improvement of Service Delivery, as agreed upon by you, members of the executive team or the Director
Curious and authentic, just like us! #beboldr
A fresh graduate who is looking for a career in events in the global space
Very proficient in English to be able to maintain communication with client, vendors, and stakeholders
Confident in managing competing priorities
Good team player, collaborative and eager to share information
Resourceful, creative, and attentive
Proven to be structured and organized. You must be detail-oriented, process-driven, and passionate about providing high-quality output consistently.
Proactive and self-motivated. You are eager to find and execute ways to deliver expected results.
Amenable to work on a flexible shift
Able to travel abroad
Bachelor's/College degree in a relevant discipline you’re passionate about!
Advanced skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications
Knowledge in Adobe Photoshop or Canva to create needed materials
Marketing skills to support social media campaigns and email campaigns
Organized, detail-oriented, and good with technology
Adept at using different ways to overcome challenges, including collaboration and delegation
Excellent professionalism, project management, and problem-solving skills
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Proven and tested lead expereince; Team lead, Business Process Analyst, Team Manager roles;


Source: Jora

Job Function:

Requirements

Service Delivery Officer
Company:

Boldr


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