Job Description Senior Associate Lead HR Candidate must possess at least a Bachelor's/College Degree , Engineering (Others), Human Resource Management or equivalent.
Required language(s): English, Filipino
At least 4 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Alabang.
Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
Full-Time position(s) available.
Essential Qualifications, Training and Experience:
Tier MBA
1 years? minimum work experience in HR
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Bachelor?s Degree in Engineering
3 years? minimum work experience in HR
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Non Engineering Graduate
4 years? minimum work experience in HR
CIPD accreditation desirable
Ability to build relationships at all levels within the organization
Demonstrated ability to interact and serve the needs of internal customers and balance with the needs of the company
Lead, plan, execute and deliver on projects in a timely manner; multi-task on varying projects and initiatives; excellent planning, analytical, interpersonal and communication skills
Previous experience in supporting and driving effective performance management programs
Ability to establish strong relationships at all levels (including senior stakeholders) and geographies throughout the organization
Proven project management and operations skills with demonstrated ability to manage global projects and initiatives
Strong analytical and problem-solving skills
Strong verbal and written communication skills, with an emphasis on tact and diplomacy
Proven track record of working independently with little direction while driving complex projects to a conclusion
Personal Attributes required:
Ability to work under pressure
Strong mindset for continuous improvement and meeting or exceeding client expectations
Strong verbal and written communication skills, with an emphasis on tact and diplomacy
Proven track record of working independently with little direction while driving complex projects to a conclusion
Excellent communication skills
Key Result Areas
Role & Responsibilities: Below are the role and responsibilities aligned to the above-mentioned role / role designation. Please note, these are indicative list of responsibilities, and not an exhaustive representation of job duties.
Policy Formulation (includes processes, guidelines definition): Deploy the change management activities to implement the policy with guidance from seniors and check on effectiveness of communication.
Research, Benchmarking and Advisory /HR Solutions: Participate in research/benchmarking projects; do data consolidation, basic analysis, statistical modeling, setting up of benchmark conversations, etc. based on inputs given by seniors.
HR Systems and Processes/Operations Management/ Deployment: Plan, execute and monitor specific activities as guided by seniors to HR service delivery effectiveness. Assist supervisor in identifying areas of improvement in HR Process/Policies/Systems based based on inputs from Unit/DC/Geo HR functions. Assist manager in reviewing the effectiveness of existing HR tools/applications. Work with internal HR and other functions like IS, CCD to identify and address issues in the process/policies/systems with employee touch-points and support the implementation of process improvements.
HR Analytics / Metrics / Reporting: Collate data related to HR Processes and Programs by coordinating with Units, FEFs and CoEs. Analyze this data and prepare various status reports/dashboards for respective processes (Workforce Dashboard, Attrition Dashboard, Business Impact Dashboard, Analytics Reports, Talent Reports, etc.) under the guidance of Leas ? General HR to help assess compliance levels, business impact, and organizational health.
Knowledge Management/HR Capability Building: Assist in developing content for training programs and other relevant artifacts as required. Contribute with creation of white papers, book reviews, research outputs and certification materials and participate in knowledge dissemination sessions. Implement the planned set of developmental interventions as per process with good feedback. Work with external vendors if required in content preparation/conduct of knowledge sessions as required to enhance capabilities of internal HR teams.
Vendor Relationship Management: Handle vendor activities as required based on input from seniors.
Employer Branding and Positioning: Use feedback data and survey data to track and report issues that would be used by seniors for coming up with implementation plans for interventions. Support external organizations with data if required for best employer surveys and other benchmarking studies, as required. Provide insights to supervisors on employer branding strategies and provide support on implementation of engagement and branding initiatives.
Function-specific initiatives: Participate in function-specific initiatives as relevant.
Audits & Compliance: Track compliance for respective processes, flag off deviations to supervisors and propose recommendations to address gaps.
Other responsibilities:
Be the first point of contact for managers and employees to support and guide them regarding HR queries, policies and processes
Management of Disciplinary & Grievance procedures
Support the HRBP in coaching and mentoring line managers where performance concerns have been identified, ensuring robust management of probation and PIP processes
Support the HR team in driving robust HR operational processes, in particular short-term & long-term, absenteeism, ensuring managers are completing relevant paperwork and proactively managing Bradford factor triggers
Support the HRBP with local in-house training for front line and senior managers on HR processes & policies
Support in all aspects of employee engagement in line with Infosys engagement strategy
Support in the co-ordination of communication programs to ensure harmonious employee relations and promote employee engagement
Support with HR IT systems ? ensuring accuracy in the maintenance and updating of data to ensure accurate employee records, reporting and compliance
Support in the generation of weekly, monthly employee reports for key stakeholders within the business
Support the administration of cyclical reward and remuneration for employees to include bonuses related to AH and performance
Support in all administration matters pertaining to the HR function, including but not limited to just confidential employee information
Preparation and distribution of payroll information for the site
Who we are:
Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company?s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 32 delivery centers in 14 countries spread across 6 continents, with 36,926 employees from 80+ nationalities, as of September 2018.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company?s senior leaders contribute widely to industry forums as BPM strategists.
?Infosys is an Equal Opportunities Employer, Embracing Diversity in the workplace?
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Additional Information
Career Level
1-4 Years Experienced Employee
Qualification
Bachelor's/College Degree
Years of Experience
4 years
Job Type
Full-Time
Job Specializations
Admin/Human Resources, Human Resources
