About this OpportunityBusiness Unit: Information Technology The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Enterprise Application Support (EAS) provides centralized application and infrastructure support for all critical business applications and infrastructure support.What You'll Do
Senior Application Engineer role is responsible for providing technical support leadership of all the application suites within DTCC. The role executes all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.
Responsibilities
Support DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments.
Provide 24x7 support for event monitoring, incident triage and escalation.
Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage
Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
Assist with key projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
Provide support for change management approval, execution for DTCC’s production application services
Client support team engagement to assist with application related incidents, client testing and integrations
Disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
Access administration for application access to DTCC's production application services
Support management of resources that are involved in maintaining the host operating system on UNIX, Vmware and Windows servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Preferred Skill:
Experience in distributed application development using Enterprise Java in a distributed architecture
Familiarity with Perl , Linux shell script , JavaScript, jQuery, Angular and other WEB technologies in distributed architecture
Strong knowledge of Oracle PL SQL and experience./exposure to Distributed Autosys scheduler.
Demonstrates strong analytical and communication skills
Demonstrate ownership, dependability , interpersonal skills.
Should be a good team players and able to work with remote teams effectively
Sound Like You?Bachelor's degree in IT field or equivalent training preferred
5 years+ working and provided Business Enterprise distributed applications support.
Experience in Cloud AWS and exposure to Financial Services a plus
Who We Are
About DTCC
With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide. At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.
