Location: PH - Philippines - A5R0Goodyear Talent Acquisition Representative: Joseph Rance RobinesSponsorship Available: NoRelocation Assistance Available: No
Primary Purpose of the Position
This position is a member of the IT SAP COE, who is responsible for the respective functional area. The incumbent will work in partnership with global & cross functional business/IT teams and take a leadership role on small scale initiatives. This position is responsible for developing and configuring solutions and support functional solutions on global level in an attempt to match the capabilities of the current I/T technology with business needs.
Primary Duties/Responsibilities
Provide level II incident resolution in the functional area of support. Document issue resolution for knowledge transfer as appropriate.
Partner with functional team subject matter experts and business partners to understand documented requirements. Translate detailed requirements into development and / or configuration to meet the business need in the functional area of focus
Conduct unit and integration testing of new or changed business/technical processes. Develop business/technical cycle tests for use by stakeholder community. Document all process changes and provide knowledge to relevant stakeholders.
Evaluate alternative design approaches to determine best-balanced solution. Best-balanced solution is one that satisfies the immediate stakeholder needs, meets system requirements and facilitates subsequent change.
Assume leadership role in a small size initiative by playing the key contributor, facilitator or group lead.
Qualifications
Bachelor’s Degree in MIS, Computer Science, Engineering, Technology, Business Administration or related discipline is required.
Minimum of 3 - 5 year experience in IT
1 year of SAP experience preferred
Techno-functional knowledge in SAP IT applications, SAP Sales and Distribution preferred
Ability to understand the business processes and needs and deliver prompt, efficient, quality service to the business.
Strong analytical & problem solving skills; written and verbal communication with strong command of verbal and written English
Solid solution design capabilities across functions and applications; Ability to explore and implement new processes.
Ability to work flexible working hours as required on special occasions
Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 47 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
