Sales Associate- Online

Reports to the sales supervisor and is responsible for selling various frozen meat pork, chicken, and beef products.
Receive and process incoming online sales orders.
Duties include informing customers of receipt, prices, shipping dates, and delays; preparing invoices; and handling complaints.
Collecting cash and check payments from customers will also be needed.
Coordinates with Marketing department regarding social media management.
**Duties and Responsibilities**

**Sales**

2.
Update customer database with contact details and interest information from prospective customers.
Identify and contact potential customers for business opportunities.
3.
Establish, develop, and maintain customer relationships.
4.
Achieve agreed upon sales targets and outcomes within schedule.
5.
Respond to customer queries promptly and professionally.
Work independently or in a team to achieve monthly sales quota.
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
6.
Prepare and submits customer sales orders to operations in a timely manner.
7.
Provide excellent services and ensure customer satisfaction.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
8.
Keep up to date with the latest trends and changes in the market and supply management with market information, item pricing, customer needs, problems, competitor activities, and possible new products.
9.
Adjust inventory records to reflect product movement.
Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
10.
Coordinate sales efforts within team members and other departments.
Direct specified departments or units to prepare and ship orders to designated locations.
11.
Promote content on social media.
Update website content as needed.
Coordinate with marketing and design teams to illustrate articles.
12.
Performs other sales tasks that may be assigned from time to time.
**Credit and Collection**

1.
Obtaining on-time cash and check deposit and balance of payment from clients.
2.
Resolving discrepancies in invoices and balances.
3.
Answer client questions regarding credit terms and collection processes.
4.
Performs other credit and collection tasks that may be assigned from time to time.
**Job Specifications**

1.
Bachelor's degree of any course

3.
Must have **at least one-year relevant work experience** in sales of fast-moving consumer goods or frozen meat

4.
Experience in selling to informal businesses like wet market stalls, sari-sari stores, small meat shops, and backyard processors a huge plus

5.
Superb interpersonal skills, including the ability to quickly build rapport with customers

6.
Must be an effective communicator at all levels of the organization

7.
Strong ethics and high level of personal integrity

8.
Detail-oriented

9.
Able to work comfortably in a fast-paced and high-pressure environment

10.
Availability to work flexible shifts (only to answer customer concerns)

**Job Types**: Full-time, Permanent

**Benefits**:

- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay

Application Question(s):

- Do you have experience in Collections?
- Do you have experience in selling retail products online?
**Education**:

- Bachelor's (required)

**Experience**:

- Sales Associate: 1 year (preferred)