Sales AssistantJob Requirements:At least high school graduatePreferably with one year work experience in retail as salesFresh high school graduates are welcome to applyHardworkingFlexibleWilling to be assigned in Warehouse B #139, Pasig Boulevard Brgy. Pineda Pasig CityJob Description:
Customer Service Steps
Greet customers who enter the store
Guide customers to get a service number in a fast friendly manner
Assist customers to find the correct products they are looking for
Answer queries from customers whether walk in or through telephone
Give advice and guidance on product selection to customers
Provide accurate description, quantity, and other specification of customer order to assembler
Present the merchandise, cash invoice, and change (if there’s any) to customer
Return and Exchange Processing and other Transactions
Consider the conditions in accepting merchandise exchange or return
Handle items for customer refund and seek approval from Supervisor/ OIC
Implement proper guidelines in accepting zero-rated / vat exempt sales and in serving withholding agent customers
Aware in handling merchandise with warranty and customer credit memo
Customer Complaints Treatment
Acknowledge customer complaints
Implement proper procedure in dealing with complaints from walk-in and through telephone
Refer to the general situation on “How to Handle Customer Complaints”
Suggest to customer to write their feedback and place it in our “Customer Feedback Box”
Display Standard Arrangement and Housekeeping
Replenish sold merchandise in the bin boxes, glass showcase and wall panels
Arrange display by product category including new arrivals in sufficient quantity
Attach and update price tags to items under tools section
Keep the store, modules tidy and clean as part of the Housekeeping standards
Stock Control Management and Safety
Aware for any updates on the price list
List any observed critical and out of stock on a daily basis
Ensure to report any discrepancy, missing display to immediate superior
Responsible for security within the store and on the look-out for shoplifters
*May be assigned other responsibilities or functions by the store officers and by the uppermanagement as well to other stores whenever necessary.Skills and CompetenciesHaving a friendly and engaging personality
Must be helpful, polite, articulate and of smart appearance
Comfortable working in a fast paced work environment
4. Physically fit and able to work as part of the sales teamJob Type: Full-timeExperience:retail: 1 year (Preferred)
sales assistant: 1 year (Preferred)
Education:Senior High School (Preferred)
Location:Pasig (Preferred)
Language:English (Preferred)
Tagalog (Required)
