Sales Admin Associate

-Notify clients thru SMS/email/landline on their booking.
-Provide troubleshooting and technical assistance to customers.
-Assess the customer's needs and translation into solutions.
-Coordinate with customers to resolve any billing inquiries.
-Act as the first point of contact for customers seeking help with products or technical issues.
-In charge of the schedule of dispatch delivery, pick up and collection of devices / payment
-Ensure terms and dispatch information are correct.
-Assist the operations team to meet delivery/pick-up deadlines.
-Coordinate, process and request of customer’s refund
-Manage purchase order/inventory of office supplies, marketing materials, office fixtures etc.
-Monitors and maintains Apollo devices’ current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
-Processes and documents delivery/returns as required following established procedures.
-Performs miscellaneous job-related duties as assigned.