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Rohq Hrss Ops Sup Sr Supervisor

Rohq Hrss Ops Sup Sr Supervisor
Company:

Citi



Job Function:

Customer Service

Details of the offer

PhilippinesPrimary Location: Philippines Education: Bachelor's Degree Job Function: Operations - Core
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 19032129
Description
Ops Sup Sr Supervisor
Job Background/Context:HR Shared Services provides On-boarding, Employee Life-Cycle, Off-boarding, Benefits, Payroll, administrative support and HR systems support. In partnership with HR, HRSS strives to provide excellent customer service through its product offering to employees and managers whilst focusing on process re-engineering and initiatives to enhance the Shared Services role in Citi.
Job Purpose:The Payroll GL Analyst 3’s primary role is to perform Payroll Accounting related GL transactions for all legal vehicles covered by Payroll. S/he may also be involved in special projects to support management as well as guides Payroll GL Analyst 1&2 on the Payroll Accounting related activities. This person reports directly to the Payroll Accounting Lead.
Key responsibilities/accountabilities:Performs Payroll accounting related entries, validation and reports, as requiredResponsible for the security and confidentiality of sensitive data that will be handled.Responsible and accountable for general ledger and reconciliation along with responding to any Finance related queries, as well as any proofing related queries.Accountable for ensuring HRSS is compliant with all local regulatory and legal requirements related to the accounting transactions postedResponsible for keeping up to date knowledge on key HR and GL applications required to assist in processing payroll GL.Responsible for working in partnership with Citibank’s vendor (as applicable) on any payroll GL related initiatives and errors whilst processing payroll.Provides support for projects related to payroll accounting as required, such as continual improvement and standardization of payroll GL operations.Ensures the operating manual procedures are reviewed and updated yearly and when necessary.Partner and support Citibank’s HR partners, business heads and designated authorized officers to deliver efficient and high level of customer service.Strictly adheres to Risk & Control policies and procedures (such as but not limited to: adherence to secure workplace guidelines, mandatory compliance training and identification/improvement of key risks areas) and reports possible gaps/ breaches. Ensure internal controls are in place.Accountable to meet all SLAs and KPIs.May be required to perform other related work that may be assigned by direct Line Manager or management to meet the needs of the business.
Key Working PartnersHR GeneralistsInternal CustomersFinance / ControllersCountry TaxCSC
Qualifications
Knowledge/Experience/SkillsGraduate of Finance, Accounting or any Business related coursesMinimum 2 years GL with strong knowledge in accounting and/or proofing related work experience.Knowledgeable in various general ledger and sub ledger system/s.Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS PowerPoint)Flexible and team-oriented, willing to learn and share experience with team membersExcellent written and spoken communication and interpersonal skillsMust be a self-starter and able to work independently in a fast-paced global environment.Demonstrate multi-tasking ability, handle high volume of workEffective time management, ability to work under pressure, tight deadlineAdministrative documentation and organizational skillsStrong interpersonal skills; has ability to develop strong partnership with stakeholdersAbility to work under pressure, tight deadlines and handle high volume of workIs courteous and diplomatic when communicating with Citi stakeholders
Operating PrinciplesAny individual joining or working within HRSS at Citi will also be expected to be an exemplar of the following Operating Principles and will be assessed and asked to demonstrate evidence against these principles where applicable during the selection process: -Treat everyone with dignity and respectCreate an environment where talent thrivesAct with urgency, courage and convictionInspire excellence - be the standardBe accountable - own the outcomeBe unselfish - empower othersReward results - promote meritocracyAct with integrity - do what is rightCollaborate - be a teamLeadership – it begins with you


Source: Jobs4It

Job Function:

Requirements

Rohq Hrss Ops Sup Sr Supervisor
Company:

Citi



Job Function:

Customer Service

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