**PRIMARY DUTIES AND RESPONSIBILITIES**
- Review bills to determine eligibility for processing.
- Validate existing data for accuracy and completeness and make outbound calls to providers and clients as needed to obtain critical information and/or verify compensability.
- Provide excellent and professional customer service to external and internal customers
- Work special priority projects as assigned within established turnaround times.
- Complete other duties and projects as assigned.
**QUALIFICATIONS**
- -Must possess a college degree in any field (Nursing/PT/OT degree is a plus)
- Must have experience in BPO industry
- Minimum 1-2 years of experience in the BPO (Healthcare) industry preferred
- Experience handling inbound or outbound calls is a plus, but not required
- Preferably with knowledge on the US Healthcare system, particularly with HIPAA regulations and compliance
- Prior experience in medical billing or in a health-related field preferred
- Excellent verbal and written communication skills
- Proficient in MS Word and Excel and general computer literacy, working with dual screens
- Organizational skills, prioritization, problem-solving and decision-making skills are required
- Ability to multi-task in a fast-paced environment
- Strong analytical and interpersonal skills are also required
- Willing to in Mandaluyong City
- Willing to work on night shift
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**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php30,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Health insurance
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
