- Assist the Restaurant Manager with the daily operations of the restaurant, including supervising staff, managing inventory, and controlling labor costs
- Ensure exceptional customer service, responding promptly to customer complaints and concerns
- Support the Restaurant Manager in driving sales growth by developing and implementing marketing strategies, promoting menu items, and building relationships with regular customers
- Maintain high standards of food quality, presentation, and safety, adhering to health and safety regulations
- Assist with recruiting, training, and developing staff to ensure excellent service standards and high levels of job satisfaction
- Manage budgets, forecasts, and financial reports to support the Restaurant Manager in ensuring the restaurant meets its financial objectives
- Collaborate with the culinary team to support the development of new menu items and promotions
- Ensure compliance with company policies, procedures, and standards
Job Qualifications:
-Bachelor's degree in Hospitality Management, Business Administration, or related field
- 2+ years of experience in restaurant management, preferably in a high-end restaurant or hotel
- Proven track record of driving sales growth, improving customer satisfaction, and reducing labor costs
- Strong leadership and management skills, with the ability to motivate and develop staff
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
- Knowledge of restaurant operations, food safety, and health and safety regulations
