Resource Planner

We are looking for a dynamic and organized Resource Planner to lead the resource planning activities in a large planning area or across several planning areas to ensure delivery of high quality services, resulting in high level of satisfaction of internal stakeholders and customers, in a timely manner and at the right cost.

What you will doAs the Resource Planner, you will
Consolidate demand for resources in your assigned area on a regular basis based on input from customers, stakeholders and systems
Execute resource planning and scheduling for the defined Field Service Operation area with consistent application, full transparency for all stakeholders involved by means of using the global tool/s and following the global process.Lead analysis of short- and mid-term capacity constraints (over or under capacity) and co-ordinate capacity increase through own cluster resources, other clusters’ resources or outsourcing together with Operations Manager.
Perform resource planning based on the resource demand from stakeholders and from planned maintenance cycles.
Define, develop and deploy visual management including the right metrics for resource planning & scheduling.
Share & learn and implementation of best practices, related to resource planning and scheduling.
Providing input to governance body for Strategic Workforce Planning of cluster resources.
Ensure strong collaboration between service planning in the cluster to maximize cluster utilization and avoid optimization of a specific area.Who you areWe believe the successful candidate will have
a Bachelor Degree in Business Administration or any relevant field
Minimum 4-5 years of working experience in a planning or project coordination role, preferably in a service industry
Strong in business acumen, organized and detail-oriented
Resourceful and a strong team player
Excellent interpersonal, planning, organizing, communication, and analytical skills
Familiar with Microsoft Office tools, especially in Microsoft Excel
Knowledge in SAP would be an advantage
Minimum Education
University Bachelor in technical/business disciplines or equivalent