With booster
- With hotel experience
A graduate of any 4year course preferably HM/HRM
We are looking for detail-oriented reservation agents to assist our customers with their booking needs.
You will provide various planning and booking services, including answering customers' questions, making travel suggestions, and booking rooms and tickets.
To be successful as a Reservation Agent you must be able to work with mínimal supervision and have excellent customer service skills.
Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Reservation Agent Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers' desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
**Job Types**: Full-time, Permanent
**Salary**: Php435.00 - Php452.00 per day
**Benefits**:
- Staff meals provided
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
Wearing of facemask at all times.
All staffs must have booster
Application Question(s):
- Have you already have you1st booster shot?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hotel reservation agent: 1 year (preferred)