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Quality Evaluator For Davao

Quality Evaluator For Davao
Company:

Concentrix Philippines

Place:

Davao City, Davao Del Sur

Job Function:

Other

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Details of the offer

Job Description:• Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures
• Provide root cause analysis on program, team and agent level identified opportunities
• Provide recommended intervention activities to address quality metric opportunities identified
Qualification:
At least with 1 year QA experience in BPO setting with financial background.
Willing to work in Davao
Enjoy these awesome benefits when you join us:
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and Advancement opportunities
• Competitive salary
• Monthly performance incentives

Source: Jora
Job Function:

Requirements

Quality Evaluator For Davao
Company:

Concentrix Philippines

Place:

Davao City, Davao Del Sur

Job Function:

Other

Report this offer

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