Quality Control Specialist

Quality Control Specialist
Company:

Realpage


Quality Control Specialist

Details of the offer

Overview
Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to quality control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations.PRIMARY RESPONSIBILITIES
Responsibilities for this position include but are not limited to the following:
? Review data inputs for accuracy/completeness
? Maintain and update Vendor accounts as needed
? Key invoices into invoice processing application (VES) daily
? Research and answer client questions
? Assist Invoice Processor with the resolution of client issues/inquiries
? Assist with VES set up for new Invoice Processing clients
? Train new employees
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
? Minimum 1 year experience in the Velocity Invoice Processing Department preferred
? High school diploma or equivalent required; some college level accounting preferred
? Minimum 1 year experience in General Accounting functions (including Accounts Payable)required; knowledge of basic financial reporting operations highly preferred
? General understanding of spreadsheets & database applications preferred
? Excellent customer service skills and telephone etiquette required
? Multi-family experience highly preferred
? Strong organizational ability; must be able to handle multiple tasks simultaneously
? Detail orientated
? Proficient knowledge of MS Word and Excel required; general offices skills such as data processing, filing, emailing and faxing
? Excellent language and communication skills (written and verbal)
? Must be able to work well with individuals at all levels in and out of the organization
? Ability to appropriately manage confidential information is extremely important
? Excellent problem solving skills
? Able to sit or stand for frequent periods in the same location with some opportunity to move about
? Able to learn new processes and tools in a fast paced environment.
? Able to stoop or lift light material (typically less than 8 pounds)
? Overtime may be required in order to meet deadlines
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