Quality Assurance Analyst

Objectives of this Role
- Interpret, build upon, and comply with company quality assurance standards
- Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
- Document quality assurance activities with internal reporting and audits
- Develop new standards for operation and design, with improvements as needed, and create testing protocols for implementation across all service lines
- Identify training needs and take action to ensure company-wide compliance
- Pursue continuing education on new solutions, technology, and skills

Daily and Monthly Responsibilities
- Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
- Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
- Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
- Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
- Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
- Provide training and support to quality assurance team on systems, policies, procedures, and core processes

Skills and Qualifications
- Bachelor's degree
- With experience as Quality Assurance Analyst
- With experience in Financial Firm is a Plus !
- Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
- Superb computer competence, including database management
- Knowledge of quality assurance terminology, methods, and tools
- Analytical, problem-solving, and decision-making skills
- Demonstrated knowledge of testing best practices, version control practices and defect management practice

Preferred Qualifications
- Bilingual in English
- Understanding of Agile/Scrum methodology and how QA functions within it.
**Job Types**: Full-time, Permanent

**Salary**: From Php15.000 to 20,000 per month

**Job Types**: Full-time, Permanent

**Salary**: Php15,000.00 - Php20,000.00 per month

**Benefits**:

- Pay raise

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

COVID-19 considerations:
COVID-19 considerations:
All Employees is required to ware facemask, Social distancing is applied, and work stations is always sanitized by the maintenance.
Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- QA: 1 year (preferred)

**Language**:

- English (preferred)