Qualifications: College graduate or post-graduateMinimum of 34 years of experience as a Quality Assurance ManagerBackground in a Healthcare BPO organization is a strong advantageIn-depth knowledge of quality improvement methodologies such as Kaizen, Lean Six Sigma, FMEA, and other process enhancement toolsExperience in managing a team of 68 team membersDemonstrated success in driving process improvements to enhance quality performance Preferred Qualifications: Six Sigma certification from a recognized institutionPrevious experience in the Revenue Cycle Management (RCM) industry
