Pure Local/Tagalog Account - Call Center Agent

Job Summary:
Orbit Teleservices is looking for enthusiastic and customer-focused individuals to join our team as Call Center Agents.
You will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional service to ensure a positive experience.
Key Responsibilities:
• Handle incoming and outgoing customer calls in a professional and courteous manner.
• Resolve customer inquiries and issues efficiently, providing accurate information and solutions.
• Meet or exceed performance metrics such as call handling time, quality, and customer satisfaction.
• Stay updated on products, services, and company policies to effectively assist customers.
• Contribute to a positive team environment and support colleagues as needed.
Job Qualifications:
• High school diploma or equivalent (college degree preferred).
• Excellent communication skills, both verbal and written.
• Strong problem-solving and multitasking abilities.
• Ability to work in a fast-paced environment and handle high call volumes.
• Customer service experience is an advantage but not required (training will be provided).
• Flexibility to work in shifts, including evenings, weekends, and holidays if required.
Benefits:
• Competitive base salary.
• Performance-based incentives and bonuses.
• Comprehensive health and dental insurance.
• Paid time off, including vacation and sick leave.
• Career growth opportunities and ongoing professional development.
• Employee wellness programs.
• Discounts on company products and services.
• A dynamic and inclusive work environment.
Join Us Today!
If you're passionate about helping people and enjoy working in a supportive and fast-paced environment, apply now to become part of our team.
Together, let's deliver exceptional customer experiences!