Property Manager

Property Manager
Company:

Zen Rooms


Property Manager

Details of the offer

Come Change the Travel Sector! ZEN Rooms, the game-changer startup in the hospitality industry, is searching for a Property Manager to maintain the quality standards of the company

Roles and Responsibilities

- Supervises duties and monitors performance of all staff
- Compiles staff duty schedule
- Maintains an open and cooperative relationship with the building's PMO
- Performs check-in, check-out, and other Front Office procedures
- Maintains cleanliness and sanitation of the hotel premises
- Monitors guest satisfaction reviews and responds urgently, if needed
- Ensures that the quality standards of ZEN Rooms are met.
- Monitors the inventory of hotel equipment and supplies
- Ensures that the property rules and regulations are followed.
- Identifies issues with processes and maintenance, and suggests solutions for improvements
- Implements efficient procedures, schedules and quality control assessments
- Accommodates requests from guests regarding room cleanliness

ZEN Group: improving the Southeast Asian hotel industry and democratizing travel

We are an operating system for Southeast Asian budget & mid range hotels. We allow our hotel clients to be more productive and competitive: increase revenue, optimize cost base and increase guest trust & satisfaction. Through technological and operational solutions, we address the deep, widespread inefficiencies in the Southeast Asian budget & mid range hospitality sector.

By helping Southeast Asian hotels operate more efficiently: better value-for-money and safer, ZEN contributes daily to democratizing travel in Southeast Asia. Millions of travelers looking for the best value-for-money stay at ZEN franchised or operated properties each year.

ZEN Group is backed by the #1 Korean travel group Yanolja (funded by Booking.com/Agoda) and a leading group of institutional technology investors including Rocket Internet (behind Lazada etc).

Who are our clients?

ZEN is trusted by thousands of hotel owners throughout Southeast Asia looking to increase the long-term value of their property. Our clients are budget & mid range hotel/property owners looking to increase the productivity/ performance of their asset and gain a competitive advantage vs. their competitors.

ZEN’s customer traveler base are local and regional young travelers (millenials, young families, young business travelers) looking for the best affordable rooms in Southeast Asia. ZEN Rooms can be booked on zenrooms.com and all leading Travel Agencies worldwide.

How do we work?

Our hotel chain: ZEN Franchises and ZEN Operated accommodation

ZEN is already the #1 hotel chain by room count in the Philippines and top 3 in Southeast Asia. ZEN is one of the fastest growing and is the best rated budget chain since 2017 on Booking.com.

ZEN's chain comprises hundreds of self-operated and franchised properties, all leading value-for-money in their neighborhood:
- Budget (launched since 2015): ZEN Rooms
- Budget + (launched since 2017): ZEN Premium; ZEN Homes
New brands to be launched: ultra budget; mid range.

ZEN Hospitality Solutions

Providing the ZEN Operating System to hotel owners and managers throughout Southeast Asia.

As a hotel operator and franchisor ourselves, we understand first hand the complexities of revenue production, reducing cost bases, optimizing operations and the daily complexities of running a competitive hotel. We provide a range of targeted technological and operational solutions to help hotel owners perform better, with less effort and increase the long-term value of their property.

THE ZEN TRIBE

We are a team of over 500 superstars constantly trying to better the hospitality industry. Our team is composed of resourceful and creative individuals from the best universities around the world. We are a young global team, averaging 24 years old, and coming from over 15 countries. Our offices are located in the Philippines, Indonesia, Malaysia, Thailand, and Singapore.

Each member of our team is constantly challenged to grow and take on responsibilities while being guided by great mentors. This is why career progression in the company is rapid for individuals, disregarding age, who are dynamic, proactive, and ambitious. We have created a very collaborative working environment where every individual is empowered to make a difference, regardless of hierarchy. Become part of a tribe that loves the hospitality industry, that cares about each other, and that changes the travelling experience of ZEN’s ever growing customer base

Requirements

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