Qualifications:
? Bachelor's degree in Business Administration, Project Management, or relevant field.
? Certification or foundational knowledge in project management methodologies.
? Experience or background in call center operations functions such as workforce management, quality assurance, training, or technology support is advantageous.
? Strong organizational and time management skills with the ability to multitask effectively within operations, specifically in a call center environment.
? Excellent communication, interpersonal, and problem-solving abilities.
? Proficiency in project management tools and software tailored to call center operations.
? Amenable to work on-site in Makati on a night shift schedule
