The RolePurpose:
Manage the execution of the complete Category Management & Contracting Process (CMCP) including Contract Strategy, Tactics and Contract Management activities for the assigned contract portfolio and collaborate with:
- Internal (Shell) stakeholders in development and execution of procurement strategies driving towards value maximization. (Pre-award Phase)
- Internal (Shell) & External (Suppliers) Stakeholders in ensuring delivery of maximum value via each of the awarded contract/commercial deal. (Post-award Phase)
Principal Accountabilities:
Outcome - Value
* Develop commercially competitive contracting & procurement strategies for assigned key spend categories which meets the Business Demand while taking into account potential implementation of Global Strategies at local/regional level.
* Conduct tenders, evaluate bids & drive negotiations with Suppliers in accordance to the CMCP as an overall 'guidance'.
* Ensure delivery & effectively manage contracts while continuously drive value improvement targets.
* Identify, develop & implement supply chain improvement opportunities.
Outcome - HSSE
* Ensure Supply Chain Strategy supports Goal Zero Aspiration through implementation of robust
* Contractor Safety Management practices and alignment to Shell's personal and process safety Goal Zero focus areas.
* Implementation of Contractor HSSE practices in close liaison with Contract Managers/Holders and Owners.
Business Interface
* Proactively identify & understand commercial/procurement needs from internal stakeholders (Shell
* Business) and collaboratively propose competitive solutions. This may involve constructively challenging the Business Demand &/or Procurement Practices in order to drive value and efficiency for the organization.
Supplier Interface
* Manage Supplier Relationship effectively and collaboratively drive continuous performance improvement via relevant contract key metrics (Eg: HSSE, Operations, Cost). This would involve constructively challenging the Suppliers in terms of the contract delivery and performance as well.
* Build and maintain strong network in the market, being fully aware of supplier developments and opportunities coming up in the market.
CP Interface
* Ensure strong connect across the wider CP Organization (Eg: Production, Wells, Projects, Operations,
LMMM, Centre of Excellence) to ensure continuous cross sharing and leverage of best practices.
* Ensure collaborative ways of working with Global Category Team (only relevant for certain spend
categories).
People
* Provides support and guidance to other team members to ensure delivery of results where possible.
* Builds effective working relationships with others and makes a constructive contribution within immediate team.
Process
* Ensure application of the E2E CMCP process, using commercial judgement, common sense and a simplification mind-set, understanding the difference between non-negotiable compliance elements (Safety, E&C, Code of Conduct, Law) and CP operating practices, while always keeping enterprise business value in focus.
* Operational knowledge and/or experience in Sourcing, Requisition to Pay (RtP, Expediting, Service Entry), Accounts Payables
Special Challenges (Complexity):
Value Opportunity
* In order to achieve and sustain "most competitive supply chains", future value delivery will predominantly be derived from the Demand and Specification levers, which will require further and deeper application of Supply Chain Transformational approaches combined with deeper collaboration with key suppliers in the Supply Chain.
* Ability to manage and prioritize value and the potentially dynamic nature of the portfolio based on Business Demand and Team Capacity.
Realizing Value
* Implementation of robust CP tactics/strategy and contract documentation to secure third party services and materials in compliance with business need, quality requirements and on best commercial terms that fully accounts for all market capacity/capability and risks/opportunities. Supporting the delivery of contracts awarded, which includes developing comprehensive post award contract management plans to enable value maximization for the organization.
Stakeholder Management
* Various interface management which includes internal (Business Stakeholders, Global Category Team, wider CP Team) & external (Suppliers, Contractors) that would require excellent collaboration and close cooperation.
Key Experiences and Qualifications:
Qualification & Delivery
* A degree level (Business/Engineering) or proven experience within CP.
* Proven track record of execution excellence & delivering results.
* MCIPS (Chartered Institute of Procurement & Supply) Qualification would be preferred but not mandatory.
Commercial
* Highly tuned commercial acumen and curiosity with demonstrated ability to develop and deliver value from complex deals.
* Proven experience in contract negotiations & complex tender evaluation.
* Good understanding of strategic, technical, legal, finance, taxation and commercial issues.
Behaviours
* Highly driven, 'can do', inspiring, able to articulate in a crisp and precise manner
* Is understood and is credible at all levels in Shell
* Focused on tangible value outcomes for the enterprise, translates strategy to outcomes
* Brings external market/supplier into the conversation (curiosity)
* Mix of operational experience and global/regional corporate roles, multiple LoB
* Uncompromising on HSSE, ethics & compliance is a 'must have' in all CP
* Collaborates and integrates within CP and with business, enterprise first
* Understands business and speaks business language
* Has effective influencing skills and can flex his/her style to audience
* Proven track record of commercial acumen
* Continuous improvement and simplification mindset
* Continuously portray the ESSA Mindset: Eliminate, Simplify, Standardize & Automate
* Ability to drive efficiency & effectiveness
Leadership
* Strong and Proven Interpersonal, Influencing & Stakeholder Management Skills.
* Ability to cope with complexity & uncertainty and proven adaptability.
* Driven, Motivated & Passionate to drive positive change.
Competency Profile (Standard Applicable CP Competency Profile):
* Operation/Contract Management
Shell Business Operations (SBO) - Manila provides processing services related to finance, human resources, procurement, customer service and other business needs to Shell companies around the world. The Centre provides support services to various Shell businesses in Europe, North America and Asia, allowing Shell to have a centralised operational structure while ensuring quality standards are maintained for these critical support services.
SBO-Manila's Solaris One workplace is the first green office in the Philippines, having received its Leadership in Energy and Environment Design (LEED(r)) Silver Certification for Commercial Interiors. It features both state-of-the-art and environmentally conscious facilities, in line with Shell's commitment to health, safety and environment in a manner that is consistent with the principles of sustainable development.
SBO-Manila is also the first business process outsourcing company in the country to have been awarded by the Philippine government's Department of Labour and Employment with an Institutional Award during the 7th Gawad Kaligtasan at Kalusugan (Recognition for Safety and Health), in recognition for its exemplary initiatives in Health and Safety in the workplace.
The organization has grown from less than 50 staff in 2004 to more than 3,000 employees by end 2012, making it the largest of six Shell Business Operations centres across the globe. Its expansion is testimony to the Filipino professionals' world-class service and a significant contribution to the Shell Group's operational excellence.
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Shell is an Equal Opportunity Employer.
