Priority Hiring: Cantonese Bilingual Analyst (Eh 2387)

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!
Responsibilities:
Actual work may involve voice/call work, depending on the assigned project or campaign.
Perform data entry and research in various systems and tracking tools.
Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially)
Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate
File, archive and retrieve documents (paper-based and electronic) using filing standards
Review contents across multiple platforms, databases and applications. Decide accordingly based on acquired knowledge of the process or set guidelines.
Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation
Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors
Apply knowledge of processes and related systems to assist in identifying, assessing and resolving transaction issues/problems.
Assess and resolve non-standard and standard issues or problems.
Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Work with the team to consistently meet the targets or metrics

Requirements:
Bachelor’s degree holder of any course
Excellent written and verbal communications in English and Cantonese languages required
Skilled in MS Office Applications like MS Excel, Outlook, etc.
Experienced in using or navigating different systems, platforms, or user interfaces (web/desktop)
Willing to work on rotating/shifting schedule

What we offer:
Be part of one of the biggest and most stable organization in the world
Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Flexible Working Arrangements
Employee Stock Purchase Plan
Healthy and Encouraging Work Environment
Allowances
Loyalty, Christmas Gift, Inclusion and Diversity Benefits
Night Differential
Retirement Plan

*Terms and conditions apply