Role: Bilingual Analyst Team: Global Customs Classification Duties: ? Assign Harmonized System (HS) codes for tariff on imported and exported automotive parts, steel and chemicals, production machineries and equipment, rubber and textile materials
? Analyze and interpret World Customs Organization (WCO) Explanatory Notes and General Rules on Interpretation (GRI) for the Harmonized System on Commodity Description and Coding System to determine the correct Customs tariff code
? Adhere, comply, and achieve performance metrics (KPIs, SLAs) from the business units and customers
? Perform engineering research as required to identify adequate part information and description
? Perform routine classification consistency reviews and quality reviews
? Maintain and adhere to all desk procedures and Standard Operating Procedures (SOPs)
? Participate in team projects, innovation activities, design thinking, and, process improvements
? Communicate status updates thru emails to internal clients, business units, and stakeholders
? Prepare and draft technical position paper for automotive parts, machineries, equipment, raw materials, steel and chemicals to stakeholders and business units
? Resolve issues and conduct meetings with suppliers, customers, and GM manufacturing departments
? Provide cross trainings and coaching session to other analysts on technical matters and procedures
? Give updates on operational matters to internal clients and/or GM leadership team
? Able to explain in-depth knowledge and understanding the workflow and classification opinion in his/her field of specialization
? Ability to speak and write in Portuguese is a must. Additional language skill is a plus.
Requirements:
? Willing to work on mid shift and night shift
? Must be Bachelor?s degree holder, preferably in Engineering, Science, Finance, Accounting, International Trade
? Must be interested in or have actual experience either in technical or vocational knowledge in automotive parts and its function, production machineries and equipment, steel and chemicals, rubber and textile, and raw materials
? Knowledge and experience in understanding material safety data sheets (MSDS) and steel quality certificates and mill certificates for steel and chemical analysts
? Must be proficient in using MS Office, particularly MS Excel, MS Word, and MS Outlook and must be comfortable in navigating different type of application systems
? Must have strong verbal and written communication skills
? Must be proficient in English
? Must possess strong analytical and research skills
? Must be keen to details
? Ability to read engineering drawings and design is a plus
? Ability to speak and write in Portuguese and Spanish is a plus
? Knowledge about Customs administration and Customs legislation is an advantage
? Willing to travel for knowledge transfer, if warranted
Non-Technical Skills & Competencies:
o Resilience to cope well with work pressure
o Problem Solving
o Integrity and Trust
o Interpersonal Savvy
o Learning on the Fly
o Customer Service Mindset
o Strong written and verbal communication skills
o Ability to pursue open issues to resolution
o High level of analytical ability to solve unusual and difficult issues
o Works effectively with others and as part of a team
o Complete English Fluency
