Job Description - Personal Assistant to Director of Operations (HOT05ZPK)
:Hilton Clark Sun Valley Resort
Clark Economic Zone
Pampanga
A Personal Assistant to Director of Operations is responsible for akk administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.
What will I be doing?
As a Personal Assistant, you are responsible for performing the following tasks to the highest standards:
Opens incoming mail, dates stamps, distributes accordingly
Sends outgoing mail both interoffice and outside of the hotel
Routes mail, faxes and other printed matter
Prepares and types correspondence and fairly complex numerical/financial reports as instructed
Prepares correspondence on behalf of the management
Orders and maintains office supplies and equipment
Maintains files and equipment in an orderly and professional manner
Appropriate business use of telephone and voice mail system
Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
Scrutinizes daily VIP guests
Schedules meetings and records meeting minutes
What are we looking for?A Personal Assistant to Director of Operations serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Two year similar experience
Strong organization skills, multi-task oriented and good time management
Excellent written and verbal communication skills
Prepare official correspondence on behalf of the managements to both internal and external communications verbally and in writing
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
: Full-time
Brand: Hilton Hotels & Resorts
: Day Job
: Supervisor/Team Leader
: Guest Services/Operations
