Peoplesoft Peoplecode

Peoplesoft Peoplecode

Aspiree Inc

Peoplesoft Peoplecode

Details of the offer

Peoplesoft Peoplecode at Aspiree Inc in Metro Manila Responsibilities:Manage development and implementation of requestsEnsure messages and problem resolutions are documented and communicated to the usersPerform support metrics analysisProduce project status reports for management on time to measure performanceAssist the manager in ensuring that the methods and procedures to execute, control, review, evaluate, and approve the work are in place and are followed.Ensure processes are in place, implemented and continuously improvedCoordinate with the client to obtain sign-off for every deliverable of the project.Manage the project's day-to-day operations, ensuring that requests are delivered on schedule and meets or exceeds client's requirements.Coordinate between the support team and the client team in resolving functional/technical issues and managing risks affecting the Support project team.Ensure timely resolution of issues and issues for management attention are escalatedIdentify and assess impact of outstanding or potential functional/technical issues.Provide functional and technical assistance to support developers.Ensure that developers meet quality objectives on timeSupervise and review work of the support team.Monitor and report on developers' progress to the engagement manager.Coordinate administrative tasks with Overall Lead.Prepare detailed design documents when neededCode work unit and conduct component test when neededEnsure production fixes are synchronized with the design.Build functional skills among the Software Developer through knowledge transfer/sharing of applicable information with the team membersMentoring of, communicating with and evaluating team membersChampion and participate in process improvementsEnsure that proper review process is in place to guarantee quality designs, code, and testingQualifications:Bachelor's Degree in Information Technology, Computer Science or other relevant fieldsExtensve experience on Peoplesoft CRM – Helpdesk, HCM – Human ResourceExperience on the following:
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Source: Jobs4It


  • IT - Information Technology / Technical Support - HelpDesk