Payment Specialist

**Qualifications**
- Graduate of 4-year Bachelor's degree, preferably business-related courses.
- Preferably with 2 years insurance / functional experience.
- Customer service
- Good oral communication
- Honesty and sincerity
- Analytical skill
- Numerical Ability
- Strong mathematical and computing skills
- Computer knowledge, Microsoft office.
- Receives payment by check, credit cards, or automatic debits, verify amounts and check accuracy of payment transactions.
- Enter customer's transaction information in the system in order to record transactions and issue computer-generated receipts.
- Balance cash and checks in cash drawers and credit memo at end of day and calculate transactions.
- Identify transaction mistakes when debits and credits have discrepancy.
- Deposits all collections within the agreed turnaround time and submits timely and accurate Daily Collection Report (DCR) for transactions
- Checks system for payments made thru banks or other utilities and issues official receipts.
- Post payments submitted by Collections team within the agreed turnaround time.
- Prepares transaction reports for submission and approval by Supervisor / Manager.
- May prepare other reports as needed, or requested by Management.
- Respond to customers' questions and provide information on procedures or policies related to payments.
- Resolve problems or discrepancies concerning customer's account / payment.
- Perform functions related to compliance to AMLA

Flag large cash payments (at least Php 100k) to legal and compliance.
- Maybe assigned to participate in ad hoc projects for system and process improvements, if any.
- Performs other related tasks, as maybe assigned, from time to time.
**Salary**: Php17,000.00 per month

**Benefits**:

- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

COVID-19 considerations:
Preventive measures include physical or social distancing, covering coughs and sneezes, hand washing.
The use of face masks or coverings has been recommended in public to minimize the risk of transmission.
Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)