Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
As aPackage Consultant for SAP CRM, you'll be able to do the following tasks/function:Assists clients in the selection, design and implementation of CRM modules of SAP. This role uses consulting skills, business knowledge and SAP CRM expertise to effectively integrate SAP CRM into the client's business environment. Skills include software selection, requirements definition, configuration, testing, SAP CRM functional knowledge / SAP CRM Marketing, SAP CRM Service, SAP CRM e-Commerce, SAP CRM Interaction Center Operations and Management, SAP CRM Channel Management.
Required Technical and Professional Expertise
Must have more than 6 years experience on SAP CRM (Technical and/or Functional)
Strong SAP CRM technical experience (a prior SAP ECC ABAP experience will be a plus)
Strong experience in SAP- CRM to ECC bidirectional Integration for Pricing and Sales orders
Strong experience in Configuration of CRM Web UI Interface. UI configuration tool, Navigation Bar Business Role configurations
Experience in BSP Component workbench, Enhancement sets, Generic Interaction Layer (GENIL) / Business Object Layer (BOL), BSP Tag library and extensions
Strong experience in ABAP Objects and ECC ABAP development especially Sales management module
Experience in Middleware (Queue debugging, BDOC analysis and basic middleware configuration)
Experience in SAP CRM implementation in Sales module will be preferred
Good communication skills
Nice to have : Telecom industry experience
Preferred Technical and Professional Expertise
Amenable to work on a client-based schedule (dayshift, mid-shift, night-shift) and in any IBM locations in Quezon City (Eastwood and/or UP Ayala Technohub)
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
