Outbound Sales Agent

Outbound Sales Agent
Company:

Xtera Outsourcing Management Inc.


Outbound Sales Agent

Details of the offer

Main Duties and Responsibilities: • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support.Job Skills and Requirements: • Communication Skills: Being able to speak with clients and potential customers in a friendly and open manner is a huge asset to an agent. • Attention to Detail: Understanding the fine print in contracts, looking for inconsistencies and watching out for every detail will help you in your job. • Organizational Skills: Working with multiple clients will require strong organizational skills. • Sales Skills: Negotiating deals, persuading clients and sellers is a necessary skill for an agent. • Listening Skills: You will need to listen to your clients' needs and work with them to close deals.

Requirements

Customer service representative

1.CAN HANDLE ISSUE AND CONCERN OF THE CLIENT.2.CAN ASSIST THE CLIENT TO THERE APPLICATION PROCESS.3.CAN COMMUNICATE NICELY TO THERE CLIENT.1.HAVE COMPLETE...


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