Outbound Customer Service Representatives Metro Manila 13K To 30K Salary

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Globe (0917)8442***
Smart (0999)9982***
Sun (0932)8802***
3,000.00 Gift Check from ACES will be given to successful hires!
Walk in M-F 9 am to 3 pm Unit 605 BSA Twin Towers A at the back of SM Megamall A, across National Bookstore exit (beside St. Francis Square)
Basic Salary13,000to23,000plus allowances with3,000Gift Check Bonus from ACES! Locations: Makati Ortigas Quezon City Antipolo Taguig Sucat Alabang Laguna, min. HS Grad Day Shift / Night shift / shifting schedules
ACES CALL CENTER JOBSINC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.
MINIMUM QUALIFICATIONS @ ACES:
EducationHIGH SCHOOL GRADUATES,COLLEGE UNDERGRADUATES, COLLEGE GRADUATES and above
ExperienceWith or without call center experience; Salary premium given to applicants with customer service experience in any industry- PREVIOUS TECHNICAL BACKGROUND IS A PLUS!
FRESH GRADUATESare encouraged to APPLY!
Working HoursAmenable to shifting schedules includingNIGHTSHIFT.Day shift is available
Job Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Skills requiredAverage to Advanced written & spoken English
Knowledge in web navigation and computer literate