Operations Supervisor

Job Description:
Are you passionate about solving problems? Do you want to join one of the fastest growing and most exciting startups in Manila?


If your answer is yes to both, we want you to join our team! We are seeking an Senior Operations Associate who will not back down in the face of challenge, who is ready to try new things, and is ready to make history together with the rest of the Driver Operations team at Lalamove Philippines.


The day-to-day tasks of the Operations team include scheduling and training drivers, and managing our existing fleet (whether it’s motivating them or making sure they know what the rules are).


Life at Lalamove Philippines is fast-paced, thrilling, and we are constantly doing things no one has ever done before.


We are looking for a high energy, quick thinking individual who can understand driver beliefs and requirements to create long lasting partnerships with our fleet.


If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!


The Opportunity: Driver acquisition & training: Constantly maintain an over-supplying effort by keeping a healthy pipeline of leads, by efficiently scheduling and training and effectively retaining drivers on the platform. Driver and Community management: Actively moderate (bring people together), leverage, incentivize and manage the driver community to shape the best service quality to users and the best worth for drivers to maximize driver retention Understanding driver operations standards: Provide accurate, valid and complete information by using the right methods/tools Assist the Operations Supervisor in managing the day-to-day activities of the Driver Operations team Perform other duties that may be assigned from time to time Minimum Qualifications:
Bachelor's degree in business or related fields 3-5 years of experience in logistics, fleet management or operational role with front-facing opportunities Proficiency in MS Office and Google applications preferred Positive, passionate, proactive, self-starter, and attentive to details Demonstrated ability to learn as needed to meet ever changing operational needs The ability to produce accurate work results and a high attention to detail Strong communication skills with proficiency in English and Filipino Amenable to work in Makati City