Operations Officer

Manage supply chain end to end, and ensure timely, safe, delivery of products from international suppliers to an Australian-based warehouse and then on to customers, including up-to-date tracking and reporting
Prepare reports for management across business logistics and operations, including costs of logistics, business tracking on revenue targets,
Build and update pricing models for product SKUs across multiple markets
Utilise internal and external IT systems and programs to execute end-to-end logistic processes
Work closely with suppliers and third-party logistics companies to fulfill orders, monitor stock-levels, and track deliveries
Research, source quotes and procure 3rd party logistics services across multiple markets to support the delivery of products from warehouse to the end customer
Improve existing & develop new processes in order to create logistics/operations efficiencies
Track and resolve issues with deliveries
Build strategies to reduce costs & improve performance (measured through timeliness & customer satisfaction)
Work across all areas of the business (buying & warehouse) to own the logistics function
Being a fast-growing startup, from time to time, you will be responsible for other areas of the business such as planning and processing refunds, communicating with customers, etc.
2 years of proven experience in logistics and operations
Advanced knowledge of Google Sheets or Microsoft Excel
A confident and strong-willed demeanor with the ability to successfully carry out negotiations with suppliers, contractors, and other third-parties
Ability to deal with large volumes of data, interpret numbers and apply learnings
Experience with market research and the ability to present findings with clarity
Excellent communication skills with strong attention to detail - both written and verbal.
Process-driven with an appreciation for the importance of documentation and training
Highly organised with the ability to work under high-pressure situations
BSc/BA in business administration, supply chain management or relevant field
Computer savvy with the ability to quickly learn and master new systems
Preferred hands-on experience with purchasing software or an ERP
Ability to work with little supervision and track multiple processes across various areas of the business
A go-getter attitude who is not afraid to pick up the phone and speak with external parties