ENGAGEMENT TYPE: FULL-TIME JOB OVERVIEWMiss Amara seeks an experienced Operating Officer to control, oversee and execute key business processes and reporting, and end-to-end shipping and third-party logistics. The successful candidate will work closely with and support the senior leadership team. Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive. This is a fantastic opportunity to get in early with a high-growth e-commerce startup with great potential for career progression as the company expands into new markets.
PRIMARY RESPONSIBILITIESManage supply chain end to end, and ensure timely, safe, delivery of products from international suppliers to an Australian-based warehouse and then on to customers, including up-to-date tracking and reporting
Prepare reports for management across business logistics and operations, including costs of logistics, business tracking on revenue targets,
Build and update pricing models for product SKUs across multiple markets
Utilise internal and external IT systems and programs to execute end-to-end logistic processes
Work closely with suppliers and third-party logistics companies to fulfil orders, monitor stock-levels and track deliveries
Research, source quotes and procure 3rd party logistic services across multiple markets to support the delivery of products from warehouse to the end customer
Improve existing & develop new processes in order to create logistics/operations efficiencies
Track and resolve issues with deliveries
Build strategies to reduce costs & improve performance (measured through timeliness & customer satisfaction)
Work across all areas all areas of the business (buying & warehouse) to own the logistics function
Being a fast growing startup, from time to time, you will be responsible for other areas of the business such as planning and processing refunds, communicating with customers, etc.
MINIMUM QUALIFICATIONS2 years proven experience in logistics and operations
Advanced knowledge of Google Sheets or Microsoft Excel
A confident and strong-willed demeanor with the ability to successfully carry out negotiations with suppliers, contractors and other third-parties
Ability to deal with large volumes of data, interpret numbers and apply learnings
Experience with market research and ability to present findings with clarity
Excellent communication skills with strong attention to detail - both written and verbal.
Process driven with an appreciation for the importance of documentation and training
Highly organised with the ability to work under high pressure situations
BSc/BA in business administration, supply chain management or relevant field
Computer savvy with the ability to quickly learn and master new systems
Preferred hands-on experience with purchasing software or an ERP
Ability to work with little supervision and track multiple processes across various areas of the b