Operational Excellence

Provide a Cluster leadership role, can lead their organization on a continuous journey of sustained improvement
- Innovate with the client to drive value to both Accenture and Client
- Support & monitor operation to make it Measurable, Repeatable and Predictable
- Transform organization to create system and process for Noise Less Deliver.
- Create client centric roadmap and transform organization to intelligent operation.
- Implement systems and processes that deliver improvement toward 100% conformance to customer requirements.
- Engaging upfront in solutioning & transitioning of deals to enforce rigor and day 1 stable.
And initiative process re-engineering and automation initiatives aligned client expectation like Green SLA, Higher Productivity, Transparency in Process outcomes, etc
- Ability to motivate, counsel, and constructively deal with people at all levels.
Ability to supervise and manage large team and organization.
- The key responsibilities include driving the Strategic Transformation Plan aligned with Client & business expectation at the Strategic, Tactical & Operations level
- Design solution (Automation & Process improvements) that are modular and can be replicated.
- Provide support towards continuous Improvement programs like Six Sigma across various functions to create and enhance value to clients.
- Coach, train and deploy human centered thinking based on Design thinking concepts
- Graduate of a Bachelor's degree
- 15 years of overall experience in relevant industries (Financial Services, Network, Utilities, Health Care, Marketing, Pharma, Retail etc.)
- with hands on experience handling data driven decisions
- Must have at least 6 years of experience in driving Transformation or Process Improvement
- Must have at least 8 years of experience in Managerial role
- Must be Six Sigma Black Belt Certified
- Well aware of the different F&A domains - PTP, RTR, OTC, etc.
- Experienced in handling projected based on different RPA Tools like: Ui-Path, Blue Prism, Automation Anywhere, Pega, etc.