Online Channel Lead (E-Commerce)

_Managed daily E-Commerce operations in compliance with standard operating process to achieve revenue and profitability targets for the online sales platform._

**_JOB RESPONSIBILITIES: _**

**I.
**SHOP MANAGEMENT**
- Manages and oversee the day to day operations of the online platform.
- Ensures the design of the shop adheres to the brand guidelines and directives by updating product content and images.
- Recommends plan of action to increase revenue and profitability of the line business.
**II.
**CAMPAIGN AND PROMOTIONS MANAGEMENT**
- Recommends and implements brand-traffic strategy to ensure sales and marketing objectives are achieved.
- Executes campaign calendar as aligned with the brand objective.
- Analyzes the performance of the products, categories and consumer buying patterns on a regular basis.
**III.
**ORDER AND INVENTORY MANAGEMENT**
- Plan an update inventory for the online sales platform.
- Process online sales orders and coordinate with different stakeholders to ensure KPIs are achieved.
- Liaise with various departments regarding administrative and logístical preparations before the campaign and ensures shipment/orders of customers arrive on time.
**IV.
**AFTER SALES AND CUSTOMER SERVICE**
- Monitors and reconciles products and payment for fulfilled orders vs. failed/returns and recommends plan of action.
- Responds and take action on customer concerns.
- Gathers and analyzes data in improving the online business.
- Performs other functions as assigned by Department Head

**_JOB QUALIFICATIONS_**_: _
- College graduate of Management, Marketing, Business Administration, Engineering or related courses
- With 1-2 year work experience in E-Commerce or digital marketing
- Knowledgeable in digital marketing and E-commerce landscape

**Benefits**:

- Company Christmas gift
- Company events
- Employee discount
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)