- Ensure customer satisfaction by taking care of end to end sales coordination from prospecting, to order, to fulfillment, to after-sales service
- Oversee the set up in events and ensure quality of service
- Ensure that the expectations of the customer are met by delivering what was promised
- Manage and motivate the sales team to ensure that a high professional standard is achieved and monthly sales target and KPI targets are met
- Coordinate sales effort with team members and other departments
- Follow all standard procedures and policies in handling orders
- Promptly respond to inquiries from all emails and messages
- Timely resolution of customer complaints or non-compliance, and corrective actions so that it doesn’t recur
- Visit customers to discuss their needs and build positive relationship
- Actively seek out new sales opportunities
- Look for new trends and new items
- Develop and implement new strategies and marketing programs to capture key accounts
- Perform market research and competitor analysis
- Timely completion of sales reports
- Other duties necessary for smooth projects implementation
Borland Development Corporation was registered with the Securities & Exchange Commission on March 23, 1990 as a company primarily engaged in real estate development. The business holds its main office at Novaliches, Quezon City with branch offices based in Laguna (Sta. Rosa), Batangas (Tanauan) and Pampanga (San Fernando).
The company takes pride in the successful completion of multiple subdivisions in over two decades of operations. Through aggressive sales and marketing thrusts, it boasts of having expanded in areas like Bulacan, Cavite, Laguna, Rizal and Caloocan. As the housing needs of people continue to expand, augmented by low interest rate for housing loans, the potential sales and development of new housing projects for the Company is projected to rise in the future.
Serving as the moral fibre for all these activities is an excellent, vibrant workforce of more than 400, led by an equally dynamic Board composed of renowned businessmen.
Borland Development Corporation is a proud member of Subdivision & Housing Developers Association, Inc. (SHDA) and Chamber of Real Estate & Builders Association, Inc. (CREBA).