Customer Service Associate

Client Industry: CONSUMER ELECTRONICS Job Description and Qualification: Skill Sets: Ability to listen and communicate effectively with co-workers and customers to respond to common inquires or complaints Strong ability to read, analyze, and interpret customer requirements Demonstrated strong ability to learn quickly and ability to interpret an assorted number of tasks or instructions Strong written and verbal communications skills required Effective Team Player Customer Driven
Computer Proficiency: Proficient knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) SAP is a plus Strong keyboard skill and accuracy required
Job Description:Review customer purchase orders for accuracyEnter customers’ ordersReview and schedule customers’ orders for on time deliveryEscalates customer related delivery issues to prevent any customer production line interruptionAccount Receivables follow upHandle customers complaint and other queriesInvestigates and provides resolution to issues that customers encounter with our companyInternal coordination with various function teams to perform above responsibilitiesPerform other tasks as directed by Supervisor and ManagementSalary:
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