Mandarin Service Desk

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: One of the world's leading management consulting, technology services and outsourcing organizations in the Philippines

Position: Mandarin Service Desk
Location: Cebu City
Industry: BPO Company
Salary: Negotiable

Benefits:
• HMO
• Medical, Miscellaneous allowance
• Loans Dental Sports (e.g. Gym)
• Performance bonus
• Free meals monthly gatherings and outings.
? Schedule: Shifting

Requirements:
• Local who can speak read and write Mandarin
• Native Mandarin speakers who has a permanent visa here in the Philippines
• Preferably Bachelor’s degree graduate
• Has a work experience in a BPO for 6 months and above;
• Can speak, read and write and conversational to business level;
• Willing to work in Cebu City.

Responsibilities:
• Answer and resolve customer inquiries via chat, email and/or phone;
• Analyze, diagnose and troubleshoot technical support requests;
• Provide timely resolution to customers experiencing common technical issues;
• Build sustainable relationships with customers.

Recruitment Process:
• Initial interview
• Language Assessment
• Hiring Manager Interview

Be employed in the biggest multinational companies in the Philippines.

Look for Ms. Alena