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Technical Support Manager

Technical Support Manager
Company:

Curogram


Details of the offer

1. Manage Technical Support / Customer Support Team 2. Hire/Fire/Train Technical Support Reps
3. Develop training materials including curriculum and content
4. Build and maintain technical support knowledge base and FAQs
5. Meet minimum customer service response time goals
6. Handle elevated technical support tickets


Source: Gigajob

Job Function:

Requirements

Technical Support Manager
Company:

Curogram


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