Operations Support Specialist

Job Description:
The job entails managing relationships with current partners in the platform by assisting them in operating our apps and making them successful users of our platform. It also acts as a support for increasing the number of driver fleet.


Responsibilities: Prospecting | Reaching out to leads and potential partners, schedule onboarding and successfully introduce our partnership. On-boarding | Inform the partners and train them regarding transitflix Partnership. Answer inquiries and facilitate smooth on-boarding of partners to transitflix Platform. Relations | Acquire partner requirements and relay them to the operations team for fulfillment. Manage and address client concerns. Partner Satisfaction | Address and solve the problems experienced by our partner drivers.
Minimum Qualifications:
Graduate/ has a degree of any 4 year course. Fluent to native command of Filipino and English Language. Highly patient, data-driven, with good analytical skills. Excellent time management skills. Tech Savvy. Native proficiency in Microsoft and Google productivity tools. (Slides, Sheets, etc.)