Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Now Hiring Customer Service Agent / Without Bpo Experience

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and ...


From Neksjob Corporation - Ilocos Norte

Published 23 days ago

(Fluent Dutch) Customer Support Consultant

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our Customer Su...


From Supportyourapp - Ilocos Norte

Published 23 days ago

Call Center Agent (Temporary Wfh)

**Orbit Teleservices **helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background...


From Orbit Teleservices - Ilocos Norte

Published 22 days ago

Passenger Service Agent / Passenger Service

Graduate of any 4-year course- Willing to be assigned in MCIA Lapu-Lapu City, Cebu- Customer oriented- With experience as Passenger Service Assistant is an a...


From Cebu General Services Inc. - Ilocos Norte

Published 22 days ago

Senior Customer Advocate

Senior Customer Advocate
Company:

Boldr



Job Function:

Customer Service

Details of the offer

A Senior Customer Advocate interacts with clients’ customers to provide them with information to address inquiries regarding products and services. In addition, you deal with and help resolve any customer complaints. At the same time, you provide support to customer advocates and associates on general account needs, queries. Usually, Customer Advocates gather their information and interact with customers via email/chat messages. You will:Answer client queries with enthusiasm, courtesy, and an open mindProvide excellent customer service in a timely mannerComfortably work with dataSupport associates with their general queries and needsAt least a bachelor’s degree in any field you’re passionate about!2 to 3 years of customer service experience (may it be email, phone, or chat support)Advanced knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 50-60 words per minute typing speedExcellent verbal and written communication skillsStrong and effective phone contact handling skillsAbility to accept feedback gracefully and with an open mindAdvanced understanding of common Customer Experience best practicesAn ability to understand and communicate complex ideas to customers, both verbally and in written formCustomer orientation and ability to adapt/respond to different types of charactersAptitude to quickly learn and navigate new technology, systems, and applicationsAbility to recognize themes and patterns on customer concerns and identify optimization across processes and tools


Source: Bossjob

Job Function:

Requirements

Senior Customer Advocate
Company:

Boldr



Job Function:

Customer Service

Built at: 2024-03-28T21:41:54.301Z