Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Tele-Collector

PrimeAlliance Recovery Mgt., Inc. are seeking a highly motivated and detail-oriented Collector to join our team. As a Collector, you will be responsible for ...


From PRIMEALLIANCE RECOVERY MANAGEMENT INC - National Capital Region

Published 12 days ago

Workday Hcm Consultant

Ready to join Accenture's team of empowered people? We're looking for candidates with the following skills and experience for this role. Do you fit the profi...


From Mygwork - National Capital Region

Published a month ago

Seller Support Associate - English

DESCRIPTION:The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be respons...


From Mygwork - National Capital Region

Published a month ago

Regional Capital Accounting Specialist

Must have regional/GBS exposure ?Support the region to alleviate the administrative workload of project managers and speed up the accounting process surround...


From Mygwork - National Capital Region

Published a month ago

Team Lead - Customer Care

Team Lead - Customer Care
Company:

Startek



Job Function:

Other

Details of the offer

Job Description:
Essential Duties & Responsibilities: Monitors individual calls and provides feedback regarding quality and call handle time Presents monthly achievement levels and goals to assigned team and coaches individual team members to ensure improvement and efficient productivity is achieved. Manages employee issues regarding attendance, performance, conduct, and delivers appropriate corrective action as needed. Responsible for communicating policy updates and company information through team meetings, pre-shift briefings and one-on-one development sessions. Handles escalated customer issues and works directly with customers to bring about resolution in a timely and efficient manner. Minimum Qualifications:
At least 1 - 2 years working experience as Team Leader/ Engagement Coach Must have experience as Quality Analyst Willing to work on shifting schedules Willing to work on extended hours Can start ASAP


Source: Kalibrr

Job Function:

Requirements

Team Lead - Customer Care
Company:

Startek



Job Function:

Other

Built at: 2024-03-28T12:49:42.079Z