It Help Desk Manila

TOA Global5 reviews-TOA Global5 reviewsRead what people are saying about working here.ManilaHere at TOA Global, we are dedicated to advancing your accounting career.We are always on the lookout for highly talented and motivated individuals who aspire to join our growing family. With us, you will get to work with exceptional players in the industry so you can add to your knowledge and skills.JOB Description :Installing and updating drivers and firmware on work stations
Maintain daily performance of computer systems
Install, modify, and repair computer hardware and software
Troubleshooting print management issues and settings
Creating and modifying mailboxes within Office365
Manage PC setup and deployment for new employees using standard hardware, images and software
Perform timely workstation hardware and software upgrades as required
Knowledge in Centrify (Practice Protect) is an advantage
Knowledge of Ethernet network topologies both LAN and WAN
Knowledge in Basic network infrastructure that includes:Networking Hardware:Routers
Switches
LAN cards
Wireless routers
Cables
Networking Software:Network operations and management
Operating systems
Firewall
Network security applications
Other Services:Internet Connection
IP Phone
Wireless protocols
IP addressing
To be considered for this role, you will need to be:Bachelor's Degree in Information Technology, Computer Engineering, Computer Science or related field
With 2 years’ experience of relevant technical experience
Working knowledge of fundamental operations of relevant software, hardware, and other equipment
Related experience and training in troubleshooting and providing help desk support
With good English communication skills
Has good attention to details, problem-solving, problem analysis, planning and organizing, adaptable and can work with a team or alone.