Nurse Associate

HGS or Hinduja Global Solutions is a global leader in business process management (BPM) and optimizing the customer experience life-cycle, HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions.As a Nurse Associate these are the things you will do:Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting proceduresCreates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the callRetains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the serviceConsistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategiesManipulate systems and escalate issues to the appropriate personnel for final resolutionPerforms other duties as assigned.Here are the benefits and compensations that we are offering:? ?23,000 salary? 900 rice allowance? Account incentives up to 6,000 on top of your pay? HMO day 1 plus 2 FREE DEPENDENTS? 20% night differentials? Medical Reimbursement? Maternity & Paternity Leaves? Leave Credits (SL&VL) - Convertible to cash? 13th & 14th month pay? FIXED WEEKENDS OFF!!!Job Types: Full-time, New-GradSalary: Php23,000.00 to Php25,000.00 /monthQualification:- With active license for PHRN- With or without clinical experience- Amenable to work in shifts and holidays