The North America Account-to-Report Manager is responsible for managing and overseeing end-to-end service delivery in the General Ledger function for across all business sector(s) and countries serviced by Global Services.
Major Responsibilities:
Policy and Strategy Development
- Develop GA policies and procedures and ensure compliance as administered in GFS-Asia Pacific
- Participate in strategic planning for GFS-Asia Pacific as required
Record to Report Process Management
- Oversee the total record to report process – including inter-company, general accounting and period end closing process
- Manage service levels and targets to ensure delivery as defined in Service Level Agreements
- Develop and evaluate performance indices to measure operational efficiency against best practice
- Resolve complex or critical process issues which go beyond GA team lead’s capabilities
- Review and analyze management reports as required and drive necessary actions for improvement
- Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions
Internal and External Representation
- Represent the GA function for GFS-Asia Pacific and lead change efforts into GFS-Asia Pacific for R2R area
- Work closely together with other Process Managers (Accounts Payable, Accounts Receivable) to insure best possible communication and interaction between the processes
- Develop, build and maintain relationships with all markets and business sector(s) serviced by GFS-Asia Pacific
- Ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements
Continuous Improvement
- Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner
- Focus on simplification, standardization, quality improvement and cost minimization of process
- Proactive involvement in determining and implementing best practices
- Drive implementation of business process improvement initiatives to the team as required
Work planning and Resource Allocation
- Develop and manage work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times
- Pro-actively allocate resources as required, including job rotation and cross training to facilitate knowledge sharing
- Create an environment that allows team members to grow and be continuously challenged
Qualifications
- University degree in finance related field or equivalent
- Professional certification (e.g. CPA) required
- At least 6-8 years experience in the record to report function
- At least 3-5 years in a management or supervisory role
- Experience in shared services center of a multinational corporation desirable
Primary Location
Philippines-National Capital-Manila- Organization
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
General Accounting
Requisition ID
1905783217W
