We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Commercial Inventory Coordinator (Keyer), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.
A SNAPSHOT OF YOUR ROLE
The Commercial Inventory (CI) Coordinator (Keyer) is responsible for the provision of various services pertaining to the integrity, use and application of the Network’s commercial inventory including preparation and reconciliation of commercial telecast schedules; sourcing and application of keying instructions to booked airtime; co-ordination of commercial material delivery and administration of the Seven Network commercial library.
Areas of Direct Responsibility
Protect the Network’s broadcast licences by exercising regard for the statutory requirements of the Broadcasting Services Act (BSA) and the AustralianÂ
Communications & Media Authority (the ACMA), the regulatory requirements of the Television Industry Code of Practice, the Trade Practices Act and all other relevant industry legislation and Codes of Practice in all activitiesÂ
Positively contribute to discussion and debate and proactively search out innovative ways to improve present proceduresÂ
Prepare and present communications, verbal and written, for CI management as required in accordance with accepted company styles, standards and proceduresÂ
Stay abreast of programming and audience information for Metro Free to Air as well as a comprehensive knowledge of Seven’s product and performanceÂ
Positively contribute to discussion and debate and proactively search out innovative ways to improve present procedures.Â
Interpret clients’ keying and material instructions to ensure that airtime is telecast as per clients’ expectationsÂ
Task specific Skills/Duties/Responsibilities
Ensure all tasks are completed to enable delivery of commercial schedules in line with required handover timesÂ
Produce daily telecast schedule of commercials for assigned market within guidelines of the Industry Code of PracticeÂ
Direct all viewer commercial complaints to the CI team leader to take contact details if team leader unavailableÂ
Keep up to date on programming and rating information impacting Seven’s inventoryÂ
Punctual, prepared attendance at CI meetings as requiredÂ
Ensure keying instructions are sourced and applied in line with commercial schedule handover timesÂ
Ensure keying instructions agree with placement/product/duration coding within scheduling system IBMS before applying key numbersÂ
Notify CI team leader and CI manager of any discrepancies between instructions and bookingsÂ
Process KEYING YTA, COMMERCIALS YTA and CAD YTA reports continually for markets, following up on missing material, advising CI team leader of any issuesÂ
Actively work ahead, seeking and applying instructions in advance wherever practical as agreed with CI team leaderÂ
Provide cover and support within the wider Commercial Inventory department when there is planned/unplanned leave in other keying teamsÂ
Co-ordinate pre-production of sponsors’ billboards for allocated agencies/clientsÂ
Process amendments for late schedule changes and forward to relevant Presentation staffÂ
Control and maintain commercial material to condense the Seven Network library as per the current policyÂ
Have a thorough understanding of Adstream, IMD and 7BCM material management of facilities and systems
Provide timely and accurate information to internal and external parties when requested and requiredÂ
Communicate with and assist Network CI management and personnel, Sales Management and personnel and other Seven employees when required or directedÂ
Efficiently file all documents relating to the current inventory management policies for easy referralÂ
File and notate all instructions as per the agreed proceduresÂ
Fulfil other duties consistent with the role as required or requested by CI team leaders, Managers and/or the Network Director of Sales
The Commercial Inventory Coordinator is expected to operate at all times within the framework of the Seven Network (Operations) Ltd’s Guidelines, Policies and Procedures.
A BIT ABOUT YOU
Clear and concise communication skills
Computer skills to an intermediate level
Media experience in a similar role or advertising industry experience would be considered beneficial
Accuracy – a high degree of accuracy in applying key numbers to booked spots within the NTS system
Computer skills – able to learn new software/information systems readily using existing base skill set
Lateral thinking skills – ability to think creatively when solving business problems
Communication skills – ability to listen and communicate effectively to enhance working relationships both internally and externally
Team work – able to work effectively with a team or those outside formal lines of authority to accomplish organisation goals
Customer focus – able to demonstrate empathy and professionalism in all interactions with internal and external clients’ needs
Ability to understand and work within the Seven Network’s framework of resources
Relationship building – capable of demonstrating courteous and respectful behaviour in a co-operative fashion to reach team goals
Time management, planning and organising – able to work in a prompt and efficient manner to accomplish objectives
Ability to work without supervision to strict standards and deadlines
Self motivated with the ability to set own priorities
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig CityÂ
Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong CityÂ
Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig CityÂ
6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon CityÂ
We are open from Monday to Friday, 8am-4pm.
For faster processing, text: MCBGC(space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043
As a Commercial Inventory Coordinator (Keyer), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
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