• Assist Operations team with performance management.
• Provides analysis for process improvement.
• Prepares reports for business reviews for stakeholders and support and clients on a Program-level.
• Monthly Operations interaction for metric calibration.
• Template and tracker creation.
• Scorecards and dashboards maintenance.
• Data collation for reports generation.
• Processing of internal movement requests.
• Tracking of Pay for Performance, milestone and other process incentive programs.