Metrics And Reporting Analyst

Metrics And Reporting Analyst

Teleperformance Philippines

Metrics And Reporting Analyst

Details of the offer

Job Summary: Assists business unit in determining to report needs based on specific requirements


Maintains databases and updates as needed.
Analyzes trends, causes, and variances and creates and distributes routine and ad-hoc reports.
Provides support as may be required to Business Analyst or Process Lead or a small user group with minimally complex requirements.
Respond to questions, receive and/or share information with peers, functional groups, staff and management within and outside departments.
Performs basic analytical skills and develops standard reports with minimal variance.
Provides report to management.
Works on problems of limited scope and/or assignments that moderately complex in nature where judgment is required in resolving problems and making routine recommendations.

Bachelor's Degree with 0-2 years of experience or equivalent
Good verbal and written communication skills
Analytical skills in order to perform standard reports with minimal variance
Experienced in the use of MS Excel application (Pivot, Vlookup, Boolean, Conditional Formatting)
Experienced in database query languages
Experience in MS Access and Web Development is a plus.

Source: Jobs4It


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