Media Review Analyst | Back Office (El 2079)

Media Review Analysts are responsible for various customer issues depending on account assignment; tasks may be related to transaction processing, issue resolution, ensuring that department and customer needs are met, and assisting with special projects, as needed. Tasks may include:

Understanding client policies and guidelines, and making decisions based on them
Reviewing user reports regarding website content
Identifying improvement opportunities in workflow and suggesting solutions
Liaising effectively with other internal and client teams

Bachelor’s degree holder
BPO experience is an advantage
Excellent English communication skills (written)
Excellent comprehension skills
Passion for the internet
Willing to work in Cubao or Taguig