**LOCATION**: MAKATI CITY
- **SALARY**: MARKET
- **SHIFT**: SHIFTING
- TECHNICAL WRITER TO PRODUCE HIGH-QUALITY DOCUMENTATION THAT CONTRIBUTES TO THE OVERALL SUCCESS OF OUR PRODUCTS.
YOU WILL JOIN A TEAM OF TALENTED WRITERS WHO WORK COLLABORATIVELY WITH DEVELOPERS, QUALITY ENGINEERS, PRODUCT MANAGERS, AND USABILITY EXPERTS TO MAKE OUR PRODUCTS EASIER TO USE.
**JOB RESPONSIBILITIES**:
- EXPLAIN SCIENTIFIC AND TECHNICAL IDEAS IN SIMPLE LANGUAGE.
- WRITE TECHNICAL DIRECTION ON PRODUCT ANNOUNCEMENTS, MARKETING BROCHURES, ADVERTISEMENTS, AND MARKETING SPECIFICATIONS.
- MEET WITH CUSTOMER REPRESENTATIVES, VENDORS, PLANT EXECUTIVES, OR PUBLISHERS TO ESTABLISH TECHNICAL SPECIFICATIONS.
- STUDY DRAWINGS, SPECIFICATIONS, MOCKUPS, AND PRODUCT SAMPLES.
- CREATE USER DOCUMENTATION FOR A VARIETY OF MATERIAL, INCLUDING HOW-TO GUIDES AND INSTRUCTION MANUALS.
- ENSURE TECHNICAL VERBIAGE IS EASY TO UNDERSTAND BY THE LAYPERSON.
- GATHER INFORMATION ON THEIR SUBJECTS IN LIBRARIES AND ON THE WEB.
- PREPARE CHARTS, GRAPHS, OR FORMS TO GO ALONG WITH ROUGH DRAFTS.
- ENSURE FIELDS FLOW IN THE CORRECT SEQUENCE.
- WRITE ARTICLES AND REPORTS ON CURRENT TRENDS IN FIELDS SUCH AS SCIENCE AND ENGINEERING.
- WRITE CLEAR AND CONCISE POLICIES AND PROCEDURES.
- EDIT COMPANY'S PUBLICATIONS.
- CREATE TABLE OF CONTENTS AND CITE SOURCES.
- SUBMIT COPIES TO MANAGERS FOR FEEDBACK.
- ADJUST COPY AS NECESSARY AND PROOFREAD FOR GRAMMAR AND SPELLING.
- FOLLOW A LIFE CYCLE CALLED DOCUMENT DEVELOPMENT LIFE CYCLE.
- RELEASE THE DOCUMENT FOLLOWING FINAL APPROVAL.
- CONDUCT ONLINE TUTORIALS.
- PROVIDE UPDATES AND DIFFERENT EDITIONS AS NECESSARY.
- REVIEW COMPANY'S AND TRADE CATALOGS.
**JOB REQUIREMENTS**:
- MUST HAVE STRONG COMMUNICATION SKILLS IN BOTH MANDARIN AND ENGLISH (VERBAL AND WRITTEN).
- WORK WITH INTERNAL TEAMS TO OBTAIN AN IN-DEPTH UNDERSTANDING OF THE PRODUCT AND THE DOCUMENTATION REQUIREMENTS.
- ANALYZE EXISTING AND POTENTIAL CONTENT, FOCUSING ON REUSE AND SINGLE-SOURCING OPPORTUNITIES.
- CREATE AND MAINTAIN THE INFORMATION ARCHITECTURE.
- PRODUCE HIGH-QUALITY DOCUMENTATION THAT MEETS APPLICABLE STANDARDS AND IS APPROPRIATE FOR ITS INTENDED AUDIENCE.
- WRITE EASY-TO-UNDERSTAND USER INTERFACE TEXT, ONLINE HELP AND DEVELOPER GUIDES.
- CREATE TUTORIALS TO HELP END-USERS USE A VARIETY OF APPLICATIONS.
**PREFERRED QUALIFICATIONS**:
- PROVEN WORKING 3-4+ YEARS' EXPERIENCE IN TECHNICAL WRITING OF SOFTWARE DOCUMENTATION.
- EXPERIENCE WITH DESKTOP PUBLISHING (FRAME MAKER) AND MICROSOFT OFFICE SUITE.
- ABILITY TO DELIVER HIGH QUALITY DOCUMENTATION PAYING ATTENTION TO DETAIL.
- ABILITY TO QUICKLY GRASP COMPLEX TECHNICAL CONCEPTS AND MAKE THEM EASILY UNDERSTANDABLE IN TEXT AND PICTURES.
- STRONG WORKING KNOWLEDGE OF MICROSOFT OFFICE.
- BASIC FAMILIARITY WITH THE SDLC AND SOFTWARE DEVELOPMENT.
- UNIVERSITY DEGREE IN COMPUTER SCIENCE, ENGINEERING OR EQUIVALENT PREFERRED.
- PROFICIENCY IN UNDERSTANDING AND WRITING CLEARLY ABOUT COMPLEX, SOPHISTICATED TECHNICAL TOPICS RELATED TO SOFTWARE/HARDWARE PRODUCTS AND SYSTEMS.
- GENERAL INFORMATION TECHNOLOGY (IT) KNOWLEDGE INCLUDING TERMINOLOGY AND GENERAL NETWORKING CONCEPTS.
- EXPERIENCE IN ONLINE GAMING DEVELOPMENT IS A HUGE PLUS.