Mandarin Service Desk

Mandarin Service Desk
Company:

J-K Network Services


Mandarin Service Desk

Details of the offer

Responsible in providing technical support and answering concerns via phone, email and chat and webMaintain a high degree of Customer Service for all support queries and follow all service management principleRecord trend of calls and recognizing outages proactivelyInteract and coordinate with other departments to resolve customer IssuesProficient in Mandarin and English Can start ASAPMust have tech skills (Active directory, VPN and etc.)BPO/CSR experienceMust have finished at least 2nd year (72 units)18 months CSR Experience5MBPS Internet (Temporary Work From Home)


Source: Bossjob


Area:

Requirements


Knowledges:

  • Internet
  • Internet

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